How To Take Care Of Your Rolex Watch

Rolex watches are an investment for a lifetime of use. They can not only be a beautiful work of art, quality and technology but can also be a great store of value over time. Today, we are looking at how to take care of your Rolex watch.

This guide is brought to you by Edwards, Lowell Malta, the only official representative and retailer of Rolex  in Malta.  


Storing Your Rolex Watch

When the watch is not being worn, it can be kept in the box or on a watch winder in a dry place. This is to prevent the watch from humidity and from dust. The watch should not be kept in a very hot and humid atmosphere since this might damage it over time.

Use a soft, clean and non-scratch cloth – if you need one, come over to any of our boutiques and we will give you one for free

Winding your watch:

The watch should not be wound on the wrist. This is to avoid bending the winding stem. It is always important to remove the watch from your wrist and then wind it accordingly.

To start the winding, unscrew the crown and wind it about 30 times. When finished, it is important to screw the crown back down to ensure waterproofness.  Also bear in mind that shaking the watch has the same effect as winding from the crown.  It is very important to wind the watch after it has stopped to build up a sufficient reserve of power after it has not been in use for some time.

Water Resistance levels of Rolex watches:

  • Rolex Datejust up to 100m
  • Rolex Submariner Date up to 300m
  • Rolex SeaDweller up to 1220m
  • Rolex Deepsea up to 3900m

Cleaning Your Rolex Watch

When washing the watch, it is important to make sure that the crown is tightly screwed into the case, that the crystal/glass is not broken to avoid any water entering the movement;

  • Use lukewarm water with soap and a smooth toothbrush;
  • Leather straps can be cleaned with a leather cleaner;
  • Rinse the watch well and gently pat the watch using a soft cotton cloth.


Best Practice for the Best Care

After exposing the watch to sea or pool water, it is important to rinse the watch well to avoid corrosion of the metal bracelet. This will remove chlorine and salt water. It is not recommended to use the watch in saunas or hot baths since these affect the watch.

Also, it is not recommended to wear any perfumes or body creams on the wrist  since these chemicals might tarnish the colour of the watch and damage the strap (especially when the watch is yellow gold).

To avoid further scratches and knocks on the bezel and on the crystal/glass, it is important to make sure that the size of the watch is a good fitting on the wrist.

To ensure optimal performance of the watch, it is recommended to have it serviced after 5 years, depending on the condition and performance of the watch.



The Rolex Servicing Process

When a Rolex watch is received for a service, the following steps are undertaken :


The bracelet is detached from the watch case. The case is opened, and the movement removed. The case is then completely disassembled.

Cleaning the movement:

The movement is dismantled, and each component is ultrasonically cleaned in specially formulated solutions.

Replacement of components:

A Rolex watchmaker closely examines each individual component of the movement and identifies which components require replacement. Only genuine replacement parts supplied directly by Rolex Headquarters in Switzerland are used.



Lubrication and reassembly:

Using the most advanced lubricants, each functional component of the movement is carefully lubricated to minimise friction and prevent wear. This ensures that the movement of your Rolex timepiece will continue to perform accurately.

Timing Calibration:

The heart of your Rolex watch movement is its balance wheel, which has a frequency of over 690,000 beats per day. To ensure timekeeping precision, the watchmaker meticulously adjusts the balance wheel and electronically tests its timing accuracy. Your Rolex is then thoroughly tested and carefully observed over a period of several days to verify its performance.

Refinishing the case and bracelet:

The same keen attention to detail that is devoted to servicing the movement of your Rolex also goes into servicing its case and bracelet. After the initial cleaning, the case and bracelet of your watch are closely examined, and any worn or damaged components replaced with genuine Rolex parts. Your case and bracelet are then expertly refinished and ultrasonically cleaned to restore lustre.

Reassembly of the case:

The case is carefully reassembled, and all the seals replaced to guarantee waterproofness.

Waterproof tests:

The watch case is rigorously tested to ensure it meets pressure-resistance requirements. The three-step process – a vacuum test, a compression test and a condensation test – will reveal the presence of even the smallest amount of moisture inside the case.

Final Quality Control:

Rigorous quality checks are carried out at each stage of the servicing process. During the final check, the power reserve, timing accuracy and aesthetic appearance of your watch are verified one last time against manufacturing specifications to guarantee the highest possible standard of quality.

The two-year Service Guarantee:

After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorised third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.


Final Words

Thank you for visiting the Edwards, Lowell website. We hope you found our guide on how to take care of your Rolex watch useful and informative.

If you have any questions, be sure to get in touch with our After-sales and Repairs team via our website –

For more information about the current Rolex models in stock, please see our online Rolex collection.

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